Frequently Asked Questions

Yes! We're expanding into the research agents space and can create custom AI agents for your specific needs. Our agents can automate complex research tasks, data collection workflows, and intelligent data processing. Contact us at info@olostep.com to discuss your agent requirements and we'll build a custom solution tailored to your research needs.

We can build various types of research agents including market research agents, competitive intelligence agents, academic research agents, news monitoring agents, and custom data collection agents. Our agents can handle complex multi-step research workflows, integrate with multiple data sources, and provide intelligent insights. Each agent is customized based on your specific research goals and data requirements.

Getting started is easy! Simply reach out to us at info@olostep.com with details about your research needs, data sources, and desired outcomes. We'll schedule a consultation to understand your requirements and provide a custom proposal. Our team will build, test, and deploy your research agent, ensuring it meets your specific research objectives and integrates seamlessly with your existing workflows.

Web scraping is the process of extracting data from websites automatically. Olostep provides powerful APIs that handle complex scraping tasks including JavaScript rendering, CAPTCHA solving, and anti-bot protection bypass. Simply send us a URL and extraction parameters, and we'll return clean, structured JSON data. Our infrastructure handles all the technical complexity, so you can focus on using the data for your applications, analytics, or business intelligence.

Yes! Our scrapers include full browser automation with JavaScript rendering capabilities. We can extract data from Single Page Applications (SPAs), dynamic content, and complex websites that require user interactions like clicks, scrolls, and form submissions. Our headless browser technology ensures you get the same data that users see in their browsers, including content loaded via AJAX, React, Vue, or any other JavaScript framework.

We use advanced techniques including premium proxy rotation, browser fingerprint randomization, and automatic CAPTCHA solving to bypass protection systems. Our infrastructure is specifically designed to handle CloudFlare, DataDome, PerimeterX, and other anti-bot measures. We maintain a high success rate by rotating IP addresses, mimicking real user behavior, and using residential proxies when necessary.

Our APIs return clean, structured JSON data by default, but we also support HTML, Markdown, and custom formats. You can specify exactly which fields to extract and how to structure the output to match your database schema. We provide flexible parsing options including CSS selectors, XPath expressions, and our AI-powered content extraction that automatically identifies and structures data patterns.

Yes, we offer a generous free tier with 500 successful scrapes per month at no cost. This includes access to all basic scraping features, JavaScript rendering, and residential IP addresses. No credit card is required to get started. Our free tier is perfect for testing, small projects, and development work. You can upgrade to paid plans as your scraping needs grow.

Our infrastructure is built for enterprise scale with 99.9% uptime SLA. We handle millions of requests daily with automatic failover, load balancing, and global CDN distribution. Our system includes real-time monitoring, automatic retries, and comprehensive logging. We're trusted by Fortune 500 companies and startups alike for mission-critical data extraction operations.

Olostep is language-agnostic and works with any programming language that can make HTTP requests. We provide SDKs and code examples for Python, Node.js, PHP, Ruby, Go, Java, C#, and more. Our REST API is simple and well-documented, making integration straightforward regardless of your tech stack. We also offer webhooks for real-time notifications and batch processing capabilities.

Web scraping legality depends on various factors including the website's terms of service, robots.txt file, and applicable laws. We recommend always checking a website's terms of service and robots.txt before scraping. Olostep provides tools to respect rate limits and robots.txt directives. We also offer guidance on compliance best practices and can help you implement ethical scraping practices that respect website resources and terms.

We provide comprehensive support through multiple channels including email, live chat, and documentation. Our response times are: Free tier users get email support with responses within 24-48 hours, Starter plan users get priority email support within 12-24 hours, and Standard+ plan users get priority support with responses within 4-8 hours. We also offer dedicated support channels for enterprise customers with guaranteed response times.

Our rate limiting is designed to be generous while protecting our infrastructure. Free tier users get 10 requests per minute, Starter plan users get 100 concurrent requests, and higher tiers get even more generous limits. We also provide burst capacity for occasional spikes in usage. If you need higher limits, we can customize rate limits for enterprise customers. Our system automatically handles rate limiting and provides clear error messages when limits are reached.

We don't store your scraped data by default - it's delivered directly to your application and then discarded from our servers. This ensures maximum privacy and security for your data. We only store request logs for debugging and billing purposes, which are automatically purged after 30 days. All data transmission is encrypted using HTTPS, and we're SOC 2 compliant. For enterprise customers, we can provide additional data handling agreements and compliance documentation.

Absolutely! Olostep is designed to integrate seamlessly with existing data pipelines. We support webhooks for real-time data delivery, batch processing for large-scale operations, and direct database integration. Our APIs work with popular data tools like Apache Airflow, AWS Lambda, Google Cloud Functions, and Zapier. We also provide pre-built connectors for common databases and data warehouses like PostgreSQL, MongoDB, BigQuery, and Snowflake.